Roman Grant
About
Home
Journey
Writing
Roman Grant
About
Home
Journey
Writing
Roman Grant

Always Forward

Roman Grant

From bedside nursing to leading transformative projects at some of the world's most innovative companies, my journey has been driven by a commitment to human-centered problem-solving and continuous learning. This unique blend of experiences empowers me to navigate complex, cross-functional challenges and drive meaningful change across industries.

At Atlassian, I was the Directly Responsible Individual (DRI) for high-impact strategic initiatives aimed at elevating design quality and reducing product-level design debt. I led the design and implementation of programs that streamlined user experiences across all products, resulting in a more cohesive and intuitive customer journey.

During my time at IBM, I led client-facing workshops that shaped the development and optimization of IBM Cloud Paks and the Support Insights Platform. By collaborating closely with stakeholders and leveraging user feedback, I implemented enhancements that significantly improved user experience, exceeding the high standards of our global clients and boosting product adoption.

At HCSC’s C1 Innovation Lab, I spearheaded the development of new products and services by conducting extensive user research and data analysis. Aligning these insights with business objectives, I led cross-functional teams to design solutions that effectively addressed critical challenges for our enterprise clients.

I’m always exploring new ideas and opportunities for growth and enjoy connecting with creative minds who share this passion. If that sounds like you, feel free to drop me a line—let’s connect!

Career Journey

Active-Duty Soldier & Staff Nurse

Active-Duty Soldier & Staff Nurse


2006 - 2015

Program Manager

Program Manager


2015 - 2017

Strategist

Strategist


2017 - 2019

Product Manager & Design Program Management

Product Manager & Design Program Management


2019 - 2021

Senior Program Manager (Design Operations)

Senior Program Manager (Design Operations)


2021 - 2024

Global Customer Experience (GCX) Program Manager

Global Customer Experience (GCX) Program Manager


2024

Current Projects

Where Creativity Meets Execution

Where Creativity Meets Execution

DesignOps as a Service

DesignOps as a Service stands at the intersection of creativity and execution by providing custom-tailored solutions to help busy professionals achieve their full potential in life and business.

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Community | Creativity | Inspiration

Community | Creativity | Inspiration

Yarn Over Hook

At Yarn Over Hook, we believe in the power of community and collaboration. Discover new patterns, share your latest projects, and exchange ideas with fellow crochet enthusiasts in a vibrant, supportive space.

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© 2024 Roman Grant Thompson

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