I build systems that help people do their best work.
My career has taken a few unexpected turns — from bedside nursing and military service to leading global initiatives at Atlassian, IBM, eBay, and C1 Innovation Lab. At every stage, one thread has remained constant.
I'm drawn to complexity — and to creating clarity inside it.
I've worked at the intersection of product, design, customer experience, and emerging technology.
I specialize in translating strategic ambition into scalable operating systems — aligning teams, improving adoption, and turning experimentation into measurable outcomes.
In addition to corporate leadership, I'm an author and a founder.
I published The Trust Engine: Activities for Team Building and Sustainable Collaborative Growth and built Yarn Over Hook — a global community-driven platform and digital ecosystem for crochet.
What started as a Notion template for my mother became a live experiment in engagement flywheels, content systems, and commerce infrastructure.
It's proof that thoughtful system design works.
Whether inside a Fortune 500 company or a niche creator community, my mission stays the same:
Let's Build Something That Scales
If you're building a product, platform, or growing organization and need structure around execution, growth systems, or AI-enables operations — I’m always open to thoughtful advisory conversations.
The right systems don't just organize work.
They unlock momentum.
2006 - 2015
2015 - 2017
2017 - 2019
2019 - 2021
2021 - 2024
2024
Yarn Over Hook is the global home of crochet, uniting makers worldwide through an online community, lifestyle brand, and content network dedicated to the craft.
Built by makers for makers, Yarn Over Hook celebrates creativity and connection through live shows, tutorials, podcasts, and events — helping crocheters everywhere create, learn, and connect.
DesignOps as a Service stands at the intersection of creativity and execution by providing custom-tailored solutions to help busy professionals achieve their full potential in life and business.